PUBLIC SECTOR EXPERTISE
Southern Cross Coaching & Development has worked extensively in the Public Sector for our entire business life (and previously). We have in-depth Public Sector knowledge and proven experience (including working with Aboriginal staff). We understand the unique challenges & nuances of the Public Sector environment.
OUR PUBLIC SECTOR SERVICES
All the services listed under Our Services are available to the Public Sector. We tailor each service to the exact needs of the Public Sector. Please contact us or call directly (02 9474 1005) for more information.
OUR PUBLIC SECTOR CLIENTS INCLUDE:
NSW Government
Department of Premier & Cabinet 
Housing NSW, NSW Fire Brigades, Department of Planning, Department of Environment & Climate Change, The RTA, Office for State Property, Department of Primary Industries, NSW Legal Aid, The Australian Museum, plus more.
State Owned Corporations
Federal Government
Department of Immigration and Citizenship
Department of Veterans’ Affairs
Some of our experience unique to the Public Sector
Giving & Receiving Feedback & Performance Management Training & Coaching for NSW Housing (now NSW FACS) and NSW Department of Premier & Cabinet
SCC&D tailor-made a Giving & Receiving Feedback Training & Coaching program for executives, management & staff which has delivered extremely successful outcomes for staff from grade 7/8 to SES level. The program is continuing to be rolled out in the organisation.
Unique program for recently made Excess Staff to help them with find a new position faster
SCC&D designed a unique program for Department of Premier & Cabinet, which ensured 75% of staff made Excess in a restructure were permanently employed within 3 months, 87.5% within 6 months.
Help Excess Staff to find a new position faster!
SCC&D designed a unique program for Department of Premier & Cabinet, which ensured 75% of staff made Excess in a restructure were permanently employed within 3 months, 87.5% within 6 months.
Managing & Coping with Change Program for NSW AMES
We designed & delivered a tailor-made Managing Change program, which included Leading Change training to the management team, a Managing & Coping with Change keynote presentation to 220 staff over 2 days, and Job Application & Interview Skills training for 220 staff over 2 days.
Merit Selection Training for Selection Panels
Provision of Independent members for Selection Panels
Bulk Recruitment for The Public Sector
Assessment Centres for staff recruitment
Job Applications & Interview Skills Training for The Public (& Private) Sector
- Includes Addressing Selection Criteria, CV Preparation, Covering Letters, Referees, Interview Skills
- Includes skills to apply using the NSW Capability Framework
Assessing & Progressing a Career in/out of the Public Sector- how to, should you, etc
- Useful for staff to work out where they want their career to go
- Includes Values & Motives Psychometric assessment
Coping with Change Training
Should I take a VR/how to manage taking a VR Training
Retirement Planning Programs
Practical Goal Setting & AccountabilityTraining
Graduate Intake Training – for new graduates joining your department
Plus many other training programs:
We can tailor many of Our Training Programs specifically to the needs of the Public Sector. Please contact us for more information.
We combine in-depth and proven Public Sector expertise with our overall philosophy – a down-to-earth, no-nonsense, practical, results-focused approach to all our coaching & training. None of your purple-flowing-robes stuff here!
That’s not to say we’re not open to different ways of doing things – far from it – we just make sure everything we do leads to our clients getting into action & getting results. We pride ourselves in getting things from ‘to do’ to ‘DONE’!
We’ll find the right coach and mix of coaching & training for you and your people. And we put our money where our mouths are & offer a 100% money-back guarantee^. We walk our talk and we live our integrity.
Many of our coaches and trainers have years of experience working in and with the Public Sector.
In addition, the Managing Director, Simon Smith also has a strong Public Sector history prior to starting Southern Cross Coaching & Development, working extensively with NSW Government. He also served 10 years as a Commissioned Officer in the Air Force.
So you can feel safe in our hands. Safe in the knowledge we understand the Public Sector, that we understand the often unique challenges you face, and safe in the knowledge that we will be able to work with you to give you what you need.
Our initial consultation is free of charge – please contact us to discuss your needs. (02) 9474 1005
Our Points of Difference
1. We know the Public Sector – you don’t have to waste time explaining how it works, and we can get the results you want. We have years of experience working at all levels and we have an experienced team of coaches and trainers with in-depth understanding and knowledge of the Public Sector.
We know the Public Sector, & have coaches & trainers with years of experience working at all levels within the Public Sector
2. We take time to listen. We walk our talk. We do the right thing. We don’t apply a sausage-factory system that we simply slot everyone in to – we work to give you the solutions you want!
No sausage factory system – we listen, and then we deliver what you need
3. We offer a professional coaching and training solution at all levels – junior staff, excess/displaced staff, junior managers through to Director and Senior Executive level.
A professional coaching solution at all levels, junior to Senior Executive level
4. You only need to come to one place for your coaching and training needs. You have one responsible and accountable point of contact, making your life easier and saving you time & effort. One coach/trainer or a team of coaches/trainers – we will deliver.
One point of contact – making your life easier, saving you time & effort
5. Southern Cross Coaching & Development offers a 100% money-back guarantee^ around our coaching (see below for details).
Offer a 100% money-back guarantee^ around our coaching and training
6. We have a proven process to ensure accountability for outcomes for the organisation and the individual – whilst maintaining trust and confidentiality.
Proven processes to ensure accountability for outcomes
Southern Cross Coaching & Development is different. Try us & see for yourself!
100% MONEY-BACK GUARANTEE^
Southern Cross Coaching & Development offers a 100% money-back guarantee^ around our coaching and training.
^ Some fair conditions apply – please go to 100% money-back guarantee page for more details.
ACCOUNTABILITY FOR OUTCOMES
We have developed a unique Coach Matching Matrix (TM, patent pending) to find you the right coach, and will replace a coach free of charge until all parties agree the match is right.
Having said that, we have never got a coach match wrong since we’ve been in business in 2006!
Southern Cross Coaching & Development has a tried and tested process, working with key stakeholders in the organisation to ensure proper accountability and outcomes for the coaching.
This process ensures transparency while maintaining complete confidentiality, all of which contributes to better trust and better coaching outcomes.
OUR COACHES
ALL our Public Sector coaches hold recognised coaching qualifications or proven (and referenced) in-depth coaching experience, and all have experience/training in the Public Sector. Many also have psychology, counselling, and business qualifications and experience.
ALL our coaches are experts in their fields. We will ensure that your coach has the right mix of qualifications and experience to suit your needs.
ALL our coaches are individually interviewed and referenced before working with Southern Cross Coaching & Development.
OUR LOCATIONS
Southern Cross Coaching & Development has coaches available across Regional and Metropolitan NSW and across many areas of Australia, which means we can offer a local, State-wide or National solution. Please contact us for more information to discuss your requirements.