Mental Wellbeing, Stress Management, Resilience and Change are often interdependent and intertwined. Practical needs can be extremely different for each team and organisation, especially with remote and hybrid teams. We’ll talk with you first to understand what you require, and dig down to the root cause; then we’ll draw on our extensive bank of practical, neuroscience-based expertise to build a customised program to solve your unique challenges.

The COVID pandemic has put people across the globe through massive, never-before-experienced levels of continuous, uncertain change and stress – at work and in our private lives. Federal Government, State Government, Local Government, Private Sector, Not-for-Profits – all have been similarly challenged.

“Never before has change been this fast: never again will it be this slow”

What’s interesting is, despite this unparalleled level of difficulty and uncertainty, we’ve got through it all! We may have [more than a few] wounds and scars, and somewhat ragged mental wellbeing, but if you’re reading this…congratulations, you’ve made it this far!

When you stop and think about it, this is nothing short of remarkable. Especially when you consider that from a neuroscience-point-of-view, our brains are wired to be wary of change. Our brains generally like to maintain the status quo and have certainty, as that means we’re safe. Consequently, when we feel change may have a significant impact on us, we tend to resist and fear it. We don’t like to have to change our behaviour unless we have to do it to survive – which is pretty much what we’ve had to do these past couple of pandemic years!

“Southern Cross Coaching & Development provides positive learning based on how we think as individuals and work as a community. Your learning and teaching should be celebrated!”
HR Business Partner, Local Government (Campbelltown City Council)

We wouldn’t be human if we didn’t change and adapt. Human society is one of constant change and reinvention. Human beings adapt though mental resilience, learning and growth. Our brain cells continually form new neural pathways and connections to help us adapt – we therefore always have the potential to change and grow, whether we want to or not. We often just need the right motivation and tools to help us.

Building resilience and mental wellbeing are part of building that motivation and ability to grow, change and adapt. Part of that equation is also managing and maintaining mental health and managing stress, which even small amounts of uncertainty and change can trigger.

Our Resilience, Stress Management, Mental Wellbeing and dealing with Change programs are customised to each individual client’s needs. We’ll partner with you, listen to what’s going on in your team/ division/ /agency/ department and tailor a solution to what you need – something bespoke if that’s the best solution.

“A very useful course which provided great practical tools to not only manage my team through workplace change but also my own thoughts and feelings”
(Senior Manager, NSW Government)

We believe that while Resilience per se cannot necessarily be taught, it can be built up and realised. And skills that realise and build resilience can be learned.

One of the key tools for this is looking back at our journey to see how far we’ve come, how we’ve coped and dealt with what we’ve already been through. Stopping, taking time to evaluate and ‘look back down the hill’ and see how far we’ve come and the often-unrealised skills we have unwittingly applied to get through things is part of what we teach. Other aspects include building personal awareness, practical resilience and coping skills, building positive motivation, self-empowerment and taking action.

Our customised, neuroscience-based Resilience, Stress Management, Mental Wellbeing and Change programs enable and empower staff with practical tools and a real-world action plan to cope better with intense change, even in pandemic-related situations. We deliver pragmatic training and coaching that gets results – and offer a 100% Money-Back Guarantee^ around it.

Some of the results our training and coaching programs achieve:

Understanding the neuroscience of resilience and change and how the brain works can help manage mental health, stress and change resistance and develop strategies to maximise our brain’s capacity for better mental wellbeing, change and adaptation.

“It gave me a new perspective and tools on how to deal with change, not just in a professional sense, but also in a personal sense which I have found very beneficial”
(Staff member, large government organisation)

  • Better mental wellbeing when dealing with mental stress and change
  • Understanding the neuroscience of change, stress and resilience means better practical coping strategies
  • Improved resilience to and engagement with change
  • Improved personal [and team] leadership skills
  • Improved communications up, down and across the organisation
  • It demonstrates your organisation’s concern and care for your people
  • It creates a thorough understanding of how stress, uncertainty, and change affect people
  • It provides a plethora of practical tools to help improve mental wellbeing, stress management and dealing better with change
  • It provides the practical skills and increases mental wellbeing and confidence to navigate even extreme and unknown
  • An understanding of the importance of emotional and mental health stressors on self and others
  • Practical coping skills to take back to the workplace and at home
  • A Positive Action Plan for people to implement as soon as they leave the training (and during it)


What’s our take on ‘Resilience’?

Resilience is defined by many as the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity. These skills can be developed and strengthened, which can improve our ability to deal with life’s setbacks. Generally, resilient people tend to have what psychologists call an internal locus of control, which is something we introduce in our programs.

Resilient people are aware of situations, their own emotional reactions, and the behaviour of those around them (also part of emotional intelligence!). By remaining aware, they can maintain control of a situation and think of new ways to tackle problems. In many cases, resilient people emerge mentally stronger after such difficulties.

Resilience can also mean facing difficulties and taking action instead of falling into despair, using unhealthy coping strategies. Resilience is often defined as the reservoir of mental strength that helps people handle mental stress and hardship and build mental wellbeing.

Resilient people are able to draw upon this mental strength to cope and recover from challenges. Resilience also means understanding that life is full of challenges. While we cannot avoid many of these problems, we can remain open, flexible, and willing to adapt to change.