About Us

We design and deliver highly practical, neuroscience-based,
training, coaching and development services on all levels,
to all levels. We are extremely down to earth, and all of our
programs translate directly into real life action and results.

We deliver solutions from a single training program to multi-site, multi-team programs across Australia.

For our Coaching Assignments, we have our unique Coach/Coachee Matching Matrix. We match coaches to a coachee’s individual requirements. This innovative process is based on 20 parameters, including Personal Style, Organisational Focus, Operational and People Focus and key areas of Values and Motives. This matching tool is highly successful and we have never got a match wrong since we started in 2006!

Vision

To make the world a better place through better leadership

Mission

Human leadership for a human workplace. Delivering practical, Neuroscience-based, down to earth, people development services that translate directly into real life action and results in the real world, while maintaining the highest level of ethics and integrity.

Core Philosophy

Individual, human centered, brain-based leadership

Where we operate

We’ll go anywhere you want us to!

Awards

We’re proud of our awards as they reflect our values which we strive to achieve every day: Excellence in Business Ethics; Regional Finalists 2013 – 2016; NSW Business Chamber Owner/Manager of the Year; NSW State Finalist 2015 and 2014; Australian Institute of Management Coach of the Year 2013 for Simon Smith (founder and CEO), International Coach Federation (ICF)

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We listen.
We build trust.
We deliver results.

We’re proud of our awards as they reflect our values which we strive to achieve every day:

Excellence in Business Ethics; Regional Finalists 2013 – 2016; NSW Business Chamber Owner/Manager of the Year; NSW State Finalist 2015 and 2014; Australian Institute of Management Coach of the Year 2013 for Simon Smith (founder and CEO), International Coach Federation (ICF)

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01OUR
TEAM

OUR TEAM

We are a friendly, down-to-earth, very human bunch of people! We work hard, but we also laugh a lot and look after each other like an extended family.

At the heart of everything we do is our core value of integrity – doing what we say and we do, and ‘doing the right thing’ by people and each other. Our core philosophy is to talk to you, and treat you in the best possible way – as a person first, and second as a client, student, coachee or partner!

02MEET THE TEAM expand view

Simon Smith

Founder and CEO

OUR TEAM
Simon Smith is the founder and CEO of Southern Cross Coaching & Development. With over 30 years experience in brain-based leadership, coaching and consulting, Simon has an extremely wide range of training, coaching, facilitating and speaking experience. Simon has grown the company from a lone ranger to a happy family of over 30. Outside of the office Simon loves SCUBA diving, squash, hiking, red wine (any wine really!), real ale and camping. Camping, going SCUBA Diving and drinking wine is a good result 🙂

Nicole van Niekerk

Operations Manager

Nicole is our Operations Manager and brings a varied range of experience to her role with Southern Cross Coaching & Development. With a background of over 16 years experience in marketing, communication, events and digital customer experience including management roles across private and corporate industry sectors, she brings a broad wealth of knowledge to the business. After completing her own Coaching certification and relocating to Sydney from South Africa in 2017, Nicole has focused her time on further developing her passion for coaching, people and leadership development.

Nicole lives by the mantra that every day is an opportunity to learn something new.

03OUR CONSULTANTS expand view

You expect the best people to get the outcomes you’re paying for: we deliver them. We recruit only the best because we constantly work at being the best. Our people are the absolute heart of the business.

We offer you a growing team of 30 amazing, highly qualified, expert coaches, trainers, facilitators, and consultants, with a vast array of both professional and personal experience.

We proudly offer you our team: Former Public and Private Sector Human Resources, Organisational Development, Learning & Development Directors, General Managers and Senior Managers; a former Reserve Bank of Australia member; a Doctor of Psychology; Organisational Psychologists; qualified Mediators; LEAN/Six Sigma Black Belt Consultants; ex-GMs, COOs, and other industry leaders, and the ICF Australia Coach of the Year 2013. Oh, and 2 consultants are currently undertaking PhDs!

This means we give you the capacity to deliver everything from 1-on-1 individual Executive Coaching assignments, to large, multi-site, multi-person, multi-team leadership development and coaching programs across metropolitan and geographically disparate areas across the country.

We have the ability to very quickly scale operations and ramp up capacity through our trusted extended network of consultants, should demand require this.

We only take on people who are passionate about personal development, and see the potential in each person. We ideally look for people who have been through, and overcome a deeply challenging personal event.

Our CEO was awarded as Owner/Manager of the Year NSW State Finalist in the Australian Institute of Management Leadership Excellence Awards in 2015 and 2014, in addition to Coach of the Year 2013 (International Coach Federation Australia).

Southern Cross Coaching & Development has been awarded in the NSW Business Chamber Excellence Awards as Regional Finalists for Excellence in Business Ethics for the past 4 consecutive years (2016, 2015, 2014, 2013). Therefore you can be certain that we act ethically and with integrity in everything we do.

Amanda LehmanAmanda Lehman

Amanda Lehman

Amanda Lehman

Amanda specialises in psychological wellbeing in the workplace and works with a wide range of clients on topics including resilience, healthy sleep, work life balance, stress management, healthy balanced thinking and mindfulness. She also supports leaders and individuals in developing emotional intelligence, interpersonal communication and career transition.

 

 

Christine WelshChristine Welsh

Christine Welsh

Christine Welsh

Christine has over 20 years of experience in strategic and operational human resources which includes workplace coaching, change management, redeployment and redundancy, job analysis and evaluation training and facilitation, mediation, conciliation and conflict coaching, corporate investigations and organisational reviews, staff management, and policy development and implementation. Christine has an array of industry experience working with: Commission for Children; Department of Housing, providing training for Senior Managers in performance management and giving and receiving feedback; Department of Education and Training; State Training Services and the Adult Migrant Education Service; University of Technology Sydney, managing a change program to amalgamate two faculties into one, including job analysis and evaluation; Ageing, Disability and Home Care practicing mediation and conflict coaching.

Edith HurtEdith Hurt

Edith Hurt

Edith Hurt

With a professional background in senior management and Human Resources in large corporations, the Financial Services industry, and NGOs, Edith has deep experience and expertise in a range of areas. These include: Relationship Management and Emotional Intelligence/Political Astuteness development; Project Leadership (accredited Master Project Director); Change Management and Organisational Development. Edith has in depth IT, HR, general management, project management, change management, and business analysis and process improvement experience, in industries including insurance/financial services, IT, health, import/export, professional services, and the Public Sector. Additionally, Edith has extremely wide ranging and deep experience in dealing with Performance Management and Talent Development, as well as Risk Management and Compliance, and developing Business Continuity plans. She is also a senior facilitator and speaker for Beyondblue.

 

Dr Kell TremayneDr Kell Tremayne

Dr Kell Tremayne

Dr Kell Tremayne

Kell has a PhD in psychology with dynamic experience in lecturing, tutoring, coordinating at University, and as a consultant in the area of time management, optimising performance, stress management, and effectiveness. His experience in facilitating and coaching include: behavioural change, people development, effectiveness and efficiency, leadership and focused performance. As a Unit Coordinator for 1200 students at the University of Western Sydney, Kell had responsibilities of coordinating, lecturing and tutoring psychology students, and possess excellent email management skills! A great deal of his experience has been working with elite and emerging athletes and business people over the past 15-20 years. Using his education in sport psychology, he has worked with teams and individuals including the Australian Olympic Women’s Water polo Team, the NSW Institute of Sport, and the AFL Players Association. As one of Australia’s senior sport psychologists he has made contributions to scientific, regulatory, and professional bodies.

Kerry RosserKerry Rosser

Kerry Rosser

Kerry Rosser

Kerry has held various senior leadership roles in banking and finance, and over 20 years in the learning space, including 7 years as National Learning and Development Manager, Global Learning Services at ANZ Bank and 3 years as Strategic L+D Manger for Federal Government agency, ANSTO. She has a clear line of sight to what makes Leaders successful, and how to build strong and productive relationships within both private and public sector organisations. Kerry is a highly experienced and qualified Coach, Trainer and Facilitator, including accreditation on the Harvard “Immunity to Change” processes. She is extremely pragmatic and down to earth, and has a proven track record of obtaining real results for leaders in the workplace. Her coaching style is based on a combination of cognitive and emotional intelligence approaches, which makes her an expert in developing and maintaining relationships across an organisation. Kerry practically applies current findings in positive psychology, brain-based behavioural change and neuroscience, to obtain real and lasting results.

Kimberley HannaganKimberley Hannagan

Kimberley Hannagan

Kimberley Hannagan

Kimberley is a highly experienced and qualified coach, trainer, facilitator, mediator and conflict manager. She develops and delivers high quality, in-depth, research based training and coaching solutions for cultural change, organisational change, communication, mediation, conflict management and process management fields. Kimberley has lectured on MBA and other academic programmes, and conducted training in workplaces for over 20 years. Kimberley has a wide range of experience in both public and private sectors. Her industry experience has enabled her to develop a practical hands-on approach to analysing and diagnosing workplace change, communications and conflict issues, processes, behaviours, and culture. She tailors experiences, and regularly received feedback demonstrates Kimberley’s ability to connect learning principles with the specific workplace environment and experience.

 

Mary ReganMary Regan

Mary Regan

Mary Regan

Mary is a highly experienced and qualified Coach, Trainer, and Facilitator with over 30 years of experience in HR, people management, recruitment, organisation culture and development initiatives, change management, WH&S, and facility management. She has a proven track record of successfully coaching executives and managers and leading organisational change. Mary has held various Senior HR Director, Manager and Leadership roles in the automotive, oil and gas, aviation industries and the Public Sector, including 7 years as Group HR Manager for the Ford Motor Company and Premier Automotive Group Australia, and 2 years in Corporate Management Unit at the NSW Treasury. Mary’s approach is practical, down to earth, and solution focused, and she uses her empathetic style and relationship building talent to lead, influence, and gain credibility at all levels.

Matt LumsdaineMatt Lumsdaine

Matt Lumsdaine

Matt Lumsdaine

Matt is a highly experienced, qualified, very practical, professional and grounded coach, trainer, and facilitator (and an entertaining one when appropriate!). He is an accredited mediator with the Institute of Arbitrators and Mediators Australia, and holds a Graduate Certificate in Dispute Resolution. Matt has over 25 years of commercial experience, including 12 years selling technology based business solutions in highly complex and competitive arenas, which makes him an accomplished business professional with a background in management consulting, project management, business development and sales. Matt works well across all levels of an organisation, from new managers to C-suite executives, and has worked with clients from the Private and Public sectors, including CBA and NSW Department of Premier and Cabinet. He is well grounded in the realities of the commercial environment and remains focused on deep behavioural change to obtain highly successful results.

Melinda BrownMelinda Brown

Melinda Brown

Melinda Brown

Merryl SempleMerryl Semple

Merryl Semple

Merryl Semple

Merryl has over 20 years experience delivering strategies, programs and courses which support leadership development. Her particular areas of expertise include: leadership development facilitation; high performance executive coaching; performance management; change management; resilience coaching and training; management and leadership development strategy. Merryl has extensive experience in facilitating leadership development workshops for a range of public and private industries, including transport, housing, health, manufacturing, legal, and financial services. As the former Manager Management and Leadership Development at the NSW RailCorp Organisational Development Unit, Merryl was responsible for the design, development and delivery of integrated programs of leadership capability, change management, and performance development. She facilitated executive workshops and senior team meetings, establishing a capability development framework for work based learning and development for 1500 supervisors and 400 middle and senior managers. She developed a range of management and leadership development skills programs in leadership, business results, graduates, mentoring, and coaching.

Milena McKenzieMilena McKenzie

Milena McKenzie

Milena McKenzie

Milena’s business experience spans 20+ years, and she brings a broad base of experience and skills, across a range of industries, including Aviation and Tourism, Telecommunications, FMCG and Membership Services, holding both line and strategic HR and Organisational Development roles. In her last corporate role as Head of Talent & Capability – People & Organisational Capability, Milena played an important role in shifting the culture from one of apathy, to an engaged, aligned, and driven organisation. As part of this transformation, Milena partnered with the CEO and Executive Leadership Team, to acquire key talent, and coach, develop and mentor a number of these individuals and their direct reports, which resulted in and increased capability and achievement of their key strategic goals. Milena specialises in organisational development and leadership solutions, and she has been instrumental in facilitating and driving organisational change projects, developing and implementing organisational performance management strategies, successfully establishing coaching cultures, overseeing high performance benchmarking projects, and developing, delivering and managing a broad range of leadership development solutions across Australia.

Paul Barry Paul Barry

Paul Barry

Paul Barry

With over 35 years at the Reserve Bank of Australia, Paul combines a wealth of deep public and banking/finance sector experience at C-level Management, Executive, and Board level, with high-level study and skills in coaching, psychology, counselling, economics and finance. He has exceptionally well-developed leadership, communication and analytical skills, with a deeply pragmatic, people-based approach underpinned by an extremely well developed Emotional Intelligence and underlying empathy. His approach to coaching is underpinned by a deep-seated belief in the potential of people to grow and develop in their working and personal lives. In his capacity of coaching he facilitate this by providing empathic, challenging, and pragmatic support. His experience and analytical, management, and communication skills are especially effective in the areas of navigating challenges in interpersonal relations, including staff management, communication skills, conflict resolution, motivation and effective team performance, building self awareness, and work-related and personal goals.

Rinske GeerlingsRinske Geerlings

Rinske Geerlings

Rinske Geerlings

Rita HollandRita Holland

Rita Holland

Rita Holland

Rita has a wealth of leadership development and behavioural change skills, and has worked with various state departments, including the Department of Planning, Treasury, State and Regional Development, the Australian Nuclear Science and Technology Organisation, Tourism, and the State Transit Authority. Rita also has extensive experience with Federal Government departments, which include the Australian Taxation Office, Attorney General’s Office and CSIRO/Food Science Australia. Rita has high industry experience and knowledge within the banking and financial services, professional services, media, logistics, pharmaceutical, and FMCG sectors. Rita passionately engages with individuals and teams through structured, practical, and proven coaching methodologies. She is very goal directed and focuses on the solutions and required outcomes of each coaching program. Rita has great empathy and connects with her coachees. One of her strengths is the ability to encourage and drive the individuals to focus on the results for change.

 

Simon SmithSimon Smith

Simon Smith

Simon Smith

Trained as a coach by international neuroscience specialist Dr David Rock, Simon has over 30 years-experience in leadership, coaching and consulting, including Chair and Panel Judge at the Australian Leadership Excellence Awards. Awarded as the International Coach Federation Australia Coach of the Year (out of approx. 18,000 coaches), he has also been awarded Owner/Manager of the Year NSW State Finalist in consecutive years in the Australian Institute of Management Excellence Awards. Southern Cross Coaching & Development has been honoured as Regional Finalists for Excellence in Business Ethics for 4 consecutive years in the NSW Business Chamber Awards. Simon is also a long-standing Fellow of the ANZ Institute of Managers and Leaders. A qualified and deeply experienced coach, team coach, facilitator, speaker, and trainer accredited on a wide range of psychometric and 360° leadership and emotional intelligence assessments, Simon has authored, led, and personally delivered an extremely diverse suite of leadership development, organisational development, learning and development, organisational and localised change management, cultural change, and performance improvement solutions. His experience also includes consulting on and facilitation of organisational adaptive restructuring.

Sue RosenSue Rosen

Sue Rosen

Sue Rosen

With more than 25 years experience in a diverse range of challenging corporate environments, Sue has achieved an enviable track record in delivering workplace success both in Australia and overseas. Sue has a genuine passion for maximising human potential in every type of business challenge. Whether it’s delivering strategies for growth, taking flourishing businesses through public listings, or fostering innovative workplace cultures that translate to the bottom line, Sue has real-world experience that counts. As a chartered accountant and with a strong grounding in the technical field of finance, she has a pragmatic approach, and a special interest to help people in this specific area to make the transition from pure technical roles, to positions of leadership with broader responsibilities, including strategy and employee engagement.

 

Tim SpragueTim Sprague

Tim Sprague

Tim Sprague

Tim is an organisational psychologist with extensive experience as a coach, facilitator, trainer, mediator and consultant. He is accredited in a range of psychological assessment tools and is completing a master’s degree in coaching psychology. Tim is an experienced executive and consultant who has worked across both the Public and Private Sectors, and has worked as a Human Resources practitioner for over 25 years. He has held roles as Director of Human Resources at the Australian Graduate School of Management and at Macquarie University, a C-suite executive and a Board Member. His business experience and deep understanding of psychology and research based coaching practice provides a mix of proven behavioural techniques and practical interventions, to challenge preconceptions and affect lasting behavioural change. His coaching practice builds relationships, rapport and trust, creating a base from which to challenge clients to think in new ways, and apply insights and techniques in professional environments. His facilitation skills focus on the development of practical skills that can improve individual effectiveness and group performance.

Be PannelBe Pannel

Be Pannel

Be Pannel

Dr Be Pannell provides executive coaching and leadership development programs in Corporate, Government and Academic sectors. With expertise in senior management, business, academia, coaching psychology and applied neuroscience, she brings over 20 years of experience working with thousands of people in the field of adult leadership development and coaching. An engaging facilitator, Be’s academic work focuses on managing and developing coaching and leadership programs across a number of disciplines. Her approach uses evidence-based methods that are targeted, practical and measurable, and her research investigates how coaching psychology can enhance workplace cultures, performance and wellbeing.

Clare EdwardsClare Edwards

Clare Edwards

Clare Edwards

Clare specialises in the neuroscience of leadership and change offering clients a deeper insight into why they do what they do from the perspective of the brain. Clare spent 10 years in front of house management in the hospitality industry then transitioned into corporate tech companies thanks to her determination to learn Dutch. A 13 year management career ensued I support services, customer management and corporate development. A highly experienced facilitator, trainer, speaker and coach, Clare’s approach is one of guiding participants to uncover the solutions and answers for themselves, accelerating ownership and implementation back in the workplace. When she’s not working, Clare loves nothing more than to immerse herself in nature, go camping in secluded beauty spots and play a terrible game of tennis!

Nicola MorganNicola Morgan

Nicola Morgan

Nicola Morgan

With over 20 years consulting experience, Nicola delivers consulting services to a diverse range of business sectors including IT / Telecom, Pharmaceutical, Energy, Retail, Government and Not for Profit. Her consulting career has primarily been focused on helping both local and International clients define and implement strategies to enhance individual and team performance with a particular emphasis on Leadership and Business Coaching. She has been actively involved in the design and delivery of executive level Assessment and Development programmes, Facilitation of Leadership, Team and Sales Management workshops and Customer Perception Analysis both in Europe, USA and across Asia Pacific.

Ruth BeranRuth Beran

Ruth Beran

Ruth Beran

Ruth Beran’s passion for career coaching is backed by a solid understanding of both sides of the recruitment process. As a headhunter, her clients were employers and as a university career consultant she helped job seekers secure employment. Ruth is a Professional Member of the Career Development Association of Australia and volunteers as a career coach for Dress for Success Sydney. Ruth loves helping people find their ideal jobs, and enjoys passing on knowledge from her own experience pivoting from working as an environmental lawyer to a science journalist to scoring her dream job as a career coach. Ruth believes that confidence and good communication are the keys to career success. She loves helping people shine by mapping their career aspirations, clarifying their goals and values, improving their storytelling and strengthening their personal brand.

Stephanie HampelStephanie Hampel

Stephanie Hampel

Stephanie Hampel

Stephanie is a vibrant and passionate business professional who specialises in performance coaching. She helps clients to achieve specific goals, gain new perspectives and build the confidence required to work through difficult decisions. Before joining Southern Cross Coaching & Development as a consultant she achieved considerable success as a leader and coach at senior levels in large organisations. She has held various management and executive roles in the UK and Australia. As well as offering coaching and mentoring services, Stephanie presents on topics such as resilience, engagement, organisational culture and customer experience. Stephanie holds a Master of Organisational Coaching from The University of Sydney, a Graduate Diploma in Performance Counselling from the Australian College of Applied Psychology and a Graduate Diploma in Banking and Finance from Sheffield Hallam University. She is a member of the Beta Gamma Sigma Honour society, the University of Sydney Coaching and Mentoring Association and the International Coach Federation.

04OUR
SOLUTIONS

OUR SOLUTIONS

We deliver authentic, practical, neuroscience-based, training, coaching, facilitation and development services that convert to positive action and real results in the workplace. We work with all levels, from experienced executives to new managers to frontline staff.

Since 2006 we have designed and delivered a vast array of expert solutions ranging from a single training or coaching program to large, multi-site, geographically disparate multi-team programs.

Coaching and Facilitation

For our coaching programs, we have a unique Coach Matching Matrix™ to match coaches and coachees. We’ve never got a coach match wrong since we started in 2006. Our unique and proven process underpins the coaching, which ensures clearly defined outcomes, expectations and therefore results.

Training Programs

We have designed and delivered a wide range of training courses of which a selection can be found on this website.

If you require a specific type of training course we can tailor this to suit your requirements.

We take time to listen – only then do we advise and tailor the right solution. The genuinely individually tailored solution we offer will do what it needs to do.

Our strength and success is in our ability to listen and advise the right solution.

We maintain the highest level of ethics and integrity and offer a 100% money-back guarantee around all of our training and coaching. We’ve never been asked to refund any money since we started in 2006, so we can promise a down-to-earth, no-nonsense, practical approach to training and development that gets you results! Please contact us for full terms and conditions.

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05COACH
SELECTION:

COACH

Our Executive Coaching programs follow a robust and thorough 12-step process which includes our unique Coach/Coachee Matching Matrix™, to successfully match coaches to a coachee’s individual requirements. Our innovative process is based on 20 parameters, including Personal Style, Organisational Focus, Operational and People Focus and key areas of Values and Motives. The Coach/Coachee Matching Matrix is highly successful and we have never got a match wrong since we started in 2006.

“I’ve never come across this process before – it’s excellent, it gets results and makes such a difference” (Deputy Secretary and Key Stakeholder driving the coaching)

06The Story
Behind our Logo

The Story Behind our Logo

To understand a little more about what makes us tick, the story behind our logo is a good place to start.

It was 1995 and Simon Smith had just completed 10 years of service as an officer in the British Royal Air Force. He packed his bags and headed south to Australia via Asia and enjoyed 2 years of travelling freedom.

His first ever sighting of the Southern Cross constellation was during a night tour at the Observatory in Canberra, and he was blown away by the depth and detail. A few months later, Simon was in the Philippines working as an underwater videographer, SCUBA diving instructor and marine researcher. His love for the ocean led him to be part of a crewing team sailing a 37-foot yacht around the South China Sea.

Simon would often take the midnight to 4am shifts where he took to the helm and kept watch. He loved the solitude, the frequent visits from whales and accompanying dolphins, and was in awe of the inky black sky set ablaze with a billion sparkling stars. Sitting and watching the Southern Cross on its rise and decent became a symbol of direction, freedom and inspiration, provoking many hours of personal and professional reflection. Today it reflects our field of professional and personal development.

The Southern Cross symbolises you, the individual, the team and the organisation. The two lone stars pointing to the Southern Cross are called ‘The Pointers’ and are symbolic of coaching and training which focuses on the individual, the team and the organisation by pointing you in the right direction.

To the naked eye the ‘fifth’ star, just below the far right hand star of the cross, appears to be one white star. It is actually a cluster of several bright, multi-coloured stars known as ‘The Jewel Box’, which can only be seen when observed through a telescope. Our coaching and training services help you gain insight and awareness into yourself, your leadership, your career, your team, and your organisation. They can help you to see the ‘jewels’ inside.

Just below The Jewel Box is a black patch of sky called The Coal Sack, barely discernible unless you’re away from city lights. This dark interstellar dust cloud obscures the light of the stars behind and appears as a dark nebula. Many of us are familiar with our own darkness that we can sometimes drift into; we know it, we’ve been there! Coaching, training and knowledge development can help get you out of it when you are in it, and aid to prevent it from returning.

From the dark come rays of light, emanating from the Jewel Box signalling a new dawn. In a coaching and development context, this is the emergence and brightening of awareness, the development of wisdom and knowledge, the burst of inspiration and ideas, the materialisation of direction and initiation into action, all of which Southern Cross Coaching & Development focuses our services on.

Maybe when you look up into the night sky and see the Southern Cross, you will look at it from a different perspective after this insight.

Coaching, and knowledge in general, develops and changes your perspective. It helps you see new directions and ideas, and helps you view you, your development, your organisation, your leadership, your career and other people with a new wisdom and in a more knowledgeable light. That’s what Southern Cross Coaching & Development can do for people.

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