01 Benchmarks of Quality Leadership

Neuroscience based Leadership Development

Neuroscience-based human leadership: leadership of human beings by human beings – by being human. This neuroscience-based program is an extremely practical and interactive 1-day training program covering a broad spectrum of contemporary, practical, every-day essential elements of quality leadership skills and behaviours.

“Practical and extremely useful. Would have liked these skills earlier in my life.” Participant, NSW Police

The course is aimed at established ‘middle management’ leaders through to aspiring and newly promoted team leaders and managers. We customise it for each group, depending on requirements and experience levels. The course covers:

  • Understand the key benchmark behaviours of great and not-so-great leaders
  • How to apply this to day-to-day real-world leadership behaviours and actions
  • Practical Neuroscience: how your brain works and why we (and people around us) react the way we all do, especially in difficult situations
  • How to implement a “Catch People Doing Something Right” culture, including how this relates to performance, people engagement and engagement surveys e.g. the PMES
  • Learn and apply the practical everyday resilience tools to improve personal peak performance, change self-perspective, lessen personal reactions, and maintain future mental resilience
  • Practical preventative and proactive diffusion techniques to apply in the workplace
  • The M.A.D. – B.A.D. conflict cycle and how to short circuit it
  • How to recognise and deal with Conflict ‘Bait’
  • Understand ‘Why don’t people do what they’re supposed to do?

“This was such an engaging, informative, interactive course. Excellent content that challenged my thinking and leadership styles and ways to communicate.”

  • Tips & tools to better Manage Up
  • Undertake a transformative experiential listening skills exercise to improve listening skills
  • An introduction to ‘Leadership Gravitas’ is, and practical tips & tools to develop it in yourself as a leader, including the language you use, perception, self-conduct, etc
  • Undertake a short personality assessment, and learn practical skills to apply the  concepts to leadership behaviours and communication
  • Partake in an extremely interactive group session to better apply  concepts to improve managing up, peep-to-peer and team communications, and everyday leadership back in the workplace
  • Learn the neuroscience-based Social Motivators A.C.C.E.S.S. Model to improve leading, communication, understanding, appropriately responding
  • Participants develop a personal Action Plan to better apply actions from the training back in the workplace (as they do in all our training programs)

“It was a good insight into a contemporary approach to leadership. Engaging and thoughtful, providing actual examples on how tools can be used to improve leadership.”

Get in touch for more info.



Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney

The Neuroscience of Leadership, Coaching and People Engagement

"Very interesting to know the required behaviours of a leader to lead, influence and motivate others."
"Speaker is very very experienced" "Interesting and relevant"
"Great topic, well presented. Felt like a couple hours content delivered succinctly"
"Excellent speaker and fun presentation" "Interesting topic, engaging speaker"
"Engaging presenter, insightful topic and content. Leadership is a key quality for senior finance roles. Hence highly relevant."
"Excellent presenter and for me completely new material" "very well presented by Simon"
"The topic was really interesting. Lots of food for thought."
"Excellent topic and engaging presenter. Only skimmed the surface and perhaps tried to cover too much in the short time, would be interested to learn more"

Neuroscience of Leadership, Coaching and People Engagement Seminar Moir Group

Time Management and Effective Use of Email

"The Time Management / Outlook training has been the best, most practical training I have ever received. It has totally reduced my feelings of being overwhelmed and has reduced 'email stress' immensely. I can not thank you enough."

Manager, NSW FACS Western Sydney

Giving and Receiving Feedback

"Southern Cross provided a variety of training presenters and facilitators - across a range of age groups, demographics and genders. Southern Cross were tasked with inspiring staff to better engage with an existing performance development plan process. This is evidenced by managers now being well equipped to have productive and challenging conversations with their teams."

Director Strategic Support, NSW FACS SRP

Giving and Receiving Feedback

"The course was received with such success that we want to run 2 additional courses on consecutive days."

HR Manager, Big Fat Smile

Giving and Receiving Feedback

"The trainers are hugely knowledgeable and responsive. The delivery was well structured. Very useful!"

"A practical course providing useful and relevant tools and techniques for our work."

NSW FACS Strategic Reform and Policy

Giving and Receiving Feedback

"Very relevant training for both work and personal life, from engaging, knowledgeable trainers."

Dominique Mitchell, Senior Project Officer, NSW FACS, SE Sydney

Giving and Receiving Feedback

"Kimberley and Kerry are wonderful presenters - they quickly and effectively formed relationships with us and adapted to our context. They were fun and effective and gave us real world insights and tools in feedback and relationship skills. I'd recommend the course to anyone who works with people."

Chris Tulloch, Operations, Big Fat Smile

Giving and Receiving Feedback

"This was a great course for establishing a culture of positive communication in the workplace."

Kate Ashelford, Director, Big Fat Smile

Giving and Receiving Feedback

"Great trainers who know their content and are happy to share their knowledge. I would be happy to recommend SCC&D to anyone."

Julie Sedon, Manager, NSW FACS, Strategic Reform and Policy

Managing for Optimal Performance

"The training was practical and extremely relevant to anyone in a managerial position. I have come away with a useful template to use in managing myself and staff more effectively and productively. Much appreciated."

Sally Ringrose, Manager Transition and Community Program, NSW FACS, Specialist Homelessness Services

Managing for Optimal Performance

"The evaluations for both programs are very positive and people seem to have come away with very practical ideas to implement. We appreciate you taking such good care of our participants. It has been a challenging time for the sector and good to see enthusiasm from them and what they can take back to share it and support their staff."

Ameliaranne Michell, Project Officer Learning and Development, NSW FACS SHS

Time Management and Effective Use of Email

"It was all fantastic. I cannot recall when I had an inbox with so few emails! I took away effective strategies to manage my time better."

Jennifer Walker, Acting Business Support Manager, FACS Southern NSW

Time Management and Effective Use of Email

"Well paced and for once all material was covered in the day, whereas other courses have run out of time. Thank you - this will change my work day considerably for the better."

Stephen Tremble, CPO, FACS Housing, Western Sydney

Coaching Culture Leadership

"A great insight into leadership and coaching which will help establish a great working culture"

Charmaine Tatton, Clinical Services Manager, Ramsay Health Care

Coaching Culture Leadership

"A thought provoking and challenging day. It was wonderful to see my senior management team develop great new skills, ones that if we all utilise, will have a profound impact on our organisation."

Paul McKenna, CEO, Ramsay Health Care

Coaching Culture Leadership

"Surprisingly interesting content that is not rocket science but never the less worthy of daily practice."

Tracey Burnhams, Nurse Unit Manager, Ramsay Health Care

Coaching Culture Leadership – Speaker Engagement – Chairman of CEO Institute Syndicates

I had Simon speak to my syndicates about the whole neuroscience perspective and how it relates to self-development, leadership skill sets and CEO performance. He was an excellent presenter receiving very high evaluations from all participants. His approach was practical and yet introduced members to neuroscience and its usefulness in understanding leadership development and I strongly recommend him to your chairs in the Sydney area. He also addressed the coaching role and the part it can play in personal development and team building. He also engaged with me fully prior to the sessions to make sure he came in at the right level to meet my members needs. I wholeheartedly recommend him to you and to your Chairmen.

Michael Powell, Chairman, CEO Institute Syndicates, Griffith University

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