01 Job Application and Interview Skills

Job Application and Interview Skills

A practical and easy to understand training program that provides employees with the knowledge, skills and tools to apply for a Public Sector role at every level of government.

This training program is well suited for organisations going through a restructure, advertising new career opportunities, making more roles available or if they just want to ensure their employees are up to speed with the GSE Act requirements and/or any relevant Capability Frameworks – whether it be NSW, other State Governments, Federal or even Local Government. This course will equip them with everything they need know to effectively apply for a public sector role.

The Job Application & Interview Skills program has been widely presented to over 6,000 Public Sector participants across Australia and metropolitan NSW and covers the full scope of the application and interview process. Program topics include:

  • How to submit an effective application for almost any role/job under the NSW Capability Framework (or other Framework)
  • The NSW Government GSE Act 2013 and how it impacts the recruitment process
  • Explains the NSW Public Sector Capability Framework (can be customised to any Capability Framework e.g., Local/Federal Government)
  • Principles of Merit selection process and what it means for your application
  • Tools to use when writing an Expression of Interest (EOI) or a limited length application
  • Targeted Questions and Covering Letters (examples provided)
  • Practical behavioural interview skills, techniques, and tools to improve interview performance
  • Overcoming anxiety and nerves
  • How to make a good first (and last) impression
  • Referees – selecting and getting the best from them
  • How to prepare a Best Practice CV/résumé

The program can be tailored to each organisation’s exact needs, and often to each individual group. For NSW Government, our training covers how to use the NSW Public Sector Capability Framework and is fully GSE Act 2013 compliant.

Delivery: This in-house course can be delivered as a Virtual, Hybrid or Face-to-Face program.

Get in touch for more information and pricing.

Get in touch for more info



Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney, April 2016

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