03Coping with and Resilience to Change

Assessing and Progressing your Career

This course enables and empowers staff with practical tools and an action plan to cope better with intense change even in unknown situations, and hence enable the organisation to provide as close to an uninterrupted service to clients as can be reasonably possible.

The main aspects of this will be building personal awareness, resilience and coping skills, building positive motivation, self-empowerment and taking action.

Some of the results this training and coaching program has achieved:

  • Staff are much more likely to support and go along with the change rather than resist it
  • Improved staff resilience to change
  • Improved personal leadership skills
  • Improved communications up, down and across the organisation
  • It demonstrates the organisation’s concern and care for its staff
  • It creates a thorough understanding of how change affects people
  • It provides a plethora of practical tools to help cope with change
  • It provides the practical skills and increased confidence to navigate even extreme and unknown
  • Staff are much more ready for change and have the knowledge and practical tools to handle its sometimes adverse effects
  • Fear of change is mitigated before it seriously compromises the effectiveness of the workforce
  • An understanding of the importance of emotional factors upon yourself and others
  • Practical coping skills to take back to the workplace
  • A Positive Action Plan for staff to implement as soon as they leave the training (and during it)

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Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney, April 2016

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