03 Training for Recruitment Panel Members

Panel Members' Recruitment and Behavioural Interview Skills

Tailored to each Public Sector organisation, this super-practical training program equips Local, State, and Federal Government panel members with the practical skills to competently and confidently do their best job as a panel member. Human-experience orientated and adapted to the NSW (or any other) Capability Framework, it covers the entire process from planning, Merit Selection, team and cultural fit, shortlisting (with a practical exercise), conducting behavioural interviews, rules of evidence, feedback to unsuccessful applicants, report writing and more.

What does this program achieve?

  • Understanding the organisation’s specific Selection Process, including Merit Selection
  • Planning the Selection Process ‒ including values, team and cultural fit
  • Short listing applicants including CV/resume as an application, Targeted Questions and written claims against the Focus and other Capabilities in the NSW Public Sector Capability Framework (NOTE: the program can be adapted to almost any organisation’s Capability Framework)
  • Conducting behavioural interviews in a human-centric way to get the best out of applicants
  • Techniques used to settle nerves, the “do’s and don’t’s” of interviewing, overcoming The Halo Effect
  • Effective reference checking
  • Providing respectful and useful feedback to unsuccessful applicants
  • Evidence for Report Writing

Get in touch for more info



Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney, April 2016

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