Coaching Leadership: Culture & Engagement

Hierarchical, tell-people-what-to-do type leadership structures are breaking down right across Government (Public Sector) and the Private Sector. The old leadership models where senior leaders have the knowledge and tell people what to do are rapidly changing.

Today, we need leaders who empower the people around them: leaders who’s default is to give people the outcome required and The Why, then step out of the way and let people to do their own thinking and come up with their own solutions.

When leaders keep telling people what to do, people stop thinking for themselves. People inevitably come to leaders more and more asking for solutions. Leaders become busier, even more overwhelmed crisis managers.

People stop taking personal responsibility and we see ‘its not my problem’ and ‘someone else will deal with it’ cultures. People become disengaged; performance drops. People leave and find somewhere where they have the freedom and autonomy to shine. Or worse – they stay!

Building a Coaching Leadership Culture is where leaders at all levels lead with a co-creative, ask-don’t-tell, collaborative, empowering, respectful Coaching Leadership style 65-70% of the time. This is the future of leadership. In a Coaching Leadership Culture, leaders create Collective Intelligence: intelligence that cannot exist on an individual level. As Aristotle said, the whole is greater than the sum of its parts.

Organisations with Coaching Leadership Culture lead the pack with the best employee engagement, most effective collaboration, communication and innovation, empowered staff, and better succession plans. They are solution focused, high performance workplaces with engaged, happy and innovative people taking responsibility for their actions.

Our experience and research as Coaching Leadership Culture pioneers demonstrates that the best, most engaging leaders are Coaching Leaders approx. 65-70% of the time.

The neuroscience research we base all our leadership programs on backs this up. The engagement research we base all our leadership programs on backs this up. The Positive Psychology and Social Motivators research we use backs this up.

Our deep practical experience across the Public and Private Sectors shows this is the case.

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“Bloody brilliant! It added 30% plus productivity to the region and turned us around from 2nd worst region in the world  to Region of the Year 2 years running” is what a Regional Asia Pacific Japan President of a global European-Listed company said about our T.O.A.D.™ Coaching Leadership program!

Our clients tell us we’re pioneers in our field. Our unique, highly practical, neuroscience-based Coaching Leadership Culture programs are completely customised to align with client needs to set leaders up to be the best in their field.

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01 T.O.A.D.™ Coaching Leadership: Coaching Culture Leadership

Conflict Resolution

This is our most powerful training program ever. Don’t get me wrong, we do some damned good and damned practical training! However, this is the best of the best, and it has changed entire leadership cultures! “Bloody brilliant!” is what a Regional Asia Pacific Japan President said about our T.O.A.D.™ Coaching Leadership program!

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02 Conflict Resolution-
Dealing with Difficult People

Conflict Resolution

Our Managing Conflict – Dealing with Difficult People training offers super-practical conflict management solutions, practical tools, tips, methods and frameworks that actually work in the real world.

We’ve run this training for a wide range of teams in different

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03 Prevention of Bullying and Harassment

Upwards Bullying

We take a neuroscience-based, preventative, culture-changing view of bullying and harassment as a primary focus. We teach skills that develop practical, real-world, day-to-day respectful behaviours that ensure bullying doesn’t happen.

This neuroscience-based program covers:

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04 Neuroscience-based Emotional Intelligence

Neuroscience-based Emotional Intelligence

Our Emotional Intelligence programs are underpinned by practical neuroscience, which not only gives people ‘the why’, but it also gives evidence-based strategies to improve ‘the how’. We combine the latest research and thinking with our deep experience to bring you Emotional Intelligence programs that get results.

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05 Giving and Receiving Feedback

leaders and employees

Would you like to increase productivity by 26%? This program was internationally benchmarked by CEB Global (now Gartner) and resulted in an increase of productivity of an average of 26% in the teams of managers who undertook the program (surveyed 9-12 months after program completion).

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06 Managing for Optimal Performance

Optimal Performance

This course emphasises how to create a positive, enabling, strengths-based team culture where people are recognised for a job well done and given practical support to develop, maintain and improve their performance when needed. This program will proactively reduce current and minimise future incidences of under-performance.

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07 Increase Productivity and Time Management

Optimal Performance

This productivity improvement course is different! Participants apply the learned practical knowledge right there and then, on the day as the course progresses.
This training course imparts leading practice productivity, and time management principles: immediately useable, very practical tools, tips, methods, and frameworks that will actually work in the real world, with amazing short cuts and tips to use Outlook to its best practical advantage.

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08 Powerful Conversations

Powerful Conversations

The Powerful Conversations training program is based on neuroscience and is a highly practical and interactive 1-day training program to develop your ability as a leader to have consistently Powerful Conversations.

The main objectives of the day are to develop Powerful

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Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney

The Neuroscience of Leadership, Coaching and People Engagement

"Very interesting to know the required behaviours of a leader to lead, influence and motivate others."
"Speaker is very very experienced" "Interesting and relevant"
"Great topic, well presented. Felt like a couple hours content delivered succinctly"
"Excellent speaker and fun presentation" "Interesting topic, engaging speaker"
"Engaging presenter, insightful topic and content. Leadership is a key quality for senior finance roles. Hence highly relevant."
"Excellent presenter and for me completely new material" "very well presented by Simon"
"The topic was really interesting. Lots of food for thought."
"Excellent topic and engaging presenter. Only skimmed the surface and perhaps tried to cover too much in the short time, would be interested to learn more"

Neuroscience of Leadership, Coaching and People Engagement Seminar Moir Group

Time Management and Effective Use of Email

"The Time Management / Outlook training has been the best, most practical training I have ever received. It has totally reduced my feelings of being overwhelmed and has reduced 'email stress' immensely. I can not thank you enough."

Manager, NSW FACS Western Sydney

Giving and Receiving Feedback

"Southern Cross provided a variety of training presenters and facilitators - across a range of age groups, demographics and genders. Southern Cross were tasked with inspiring staff to better engage with an existing performance development plan process. This is evidenced by managers now being well equipped to have productive and challenging conversations with their teams."

Director Strategic Support, NSW FACS SRP

Giving and Receiving Feedback

"The course was received with such success that we want to run 2 additional courses on consecutive days."

HR Manager, Big Fat Smile

Giving and Receiving Feedback

"The trainers are hugely knowledgeable and responsive. The delivery was well structured. Very useful!"

"A practical course providing useful and relevant tools and techniques for our work."

NSW FACS Strategic Reform and Policy

Giving and Receiving Feedback

"Very relevant training for both work and personal life, from engaging, knowledgeable trainers."

Dominique Mitchell, Senior Project Officer, NSW FACS, SE Sydney

Giving and Receiving Feedback

"Kimberley and Kerry are wonderful presenters - they quickly and effectively formed relationships with us and adapted to our context. They were fun and effective and gave us real world insights and tools in feedback and relationship skills. I'd recommend the course to anyone who works with people."

Chris Tulloch, Operations, Big Fat Smile

Giving and Receiving Feedback

"This was a great course for establishing a culture of positive communication in the workplace."

Kate Ashelford, Director, Big Fat Smile

Giving and Receiving Feedback

"Great trainers who know their content and are happy to share their knowledge. I would be happy to recommend SCC&D to anyone."

Julie Sedon, Manager, NSW FACS, Strategic Reform and Policy

Managing for Optimal Performance

"The training was practical and extremely relevant to anyone in a managerial position. I have come away with a useful template to use in managing myself and staff more effectively and productively. Much appreciated."

Sally Ringrose, Manager Transition and Community Program, NSW FACS, Specialist Homelessness Services

Managing for Optimal Performance

"The evaluations for both programs are very positive and people seem to have come away with very practical ideas to implement. We appreciate you taking such good care of our participants. It has been a challenging time for the sector and good to see enthusiasm from them and what they can take back to share it and support their staff."

Ameliaranne Michell, Project Officer Learning and Development, NSW FACS SHS

Time Management and Effective Use of Email

"It was all fantastic. I cannot recall when I had an inbox with so few emails! I took away effective strategies to manage my time better."

Jennifer Walker, Acting Business Support Manager, FACS Southern NSW

Time Management and Effective Use of Email

"Well paced and for once all material was covered in the day, whereas other courses have run out of time. Thank you - this will change my work day considerably for the better."

Stephen Tremble, CPO, FACS Housing, Western Sydney

Coaching Culture Leadership

"A great insight into leadership and coaching which will help establish a great working culture"

Charmaine Tatton, Clinical Services Manager, Ramsay Health Care

Coaching Culture Leadership

"A thought provoking and challenging day. It was wonderful to see my senior management team develop great new skills, ones that if we all utilise, will have a profound impact on our organisation."

Paul McKenna, CEO, Ramsay Health Care

Coaching Culture Leadership

"Surprisingly interesting content that is not rocket science but never the less worthy of daily practice."

Tracey Burnhams, Nurse Unit Manager, Ramsay Health Care

Coaching Culture Leadership – Speaker Engagement – Chairman of CEO Institute Syndicates

I had Simon speak to my syndicates about the whole neuroscience perspective and how it relates to self-development, leadership skill sets and CEO performance. He was an excellent presenter receiving very high evaluations from all participants. His approach was practical and yet introduced members to neuroscience and its usefulness in understanding leadership development and I strongly recommend him to your chairs in the Sydney area. He also addressed the coaching role and the part it can play in personal development and team building. He also engaged with me fully prior to the sessions to make sure he came in at the right level to meet my members needs. I wholeheartedly recommend him to you and to your Chairmen.

Michael Powell, Chairman, CEO Institute Syndicates, Griffith University

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