02Giving and Receiving Feedback

Giving and Receiving Feedback

This program was internationally benchmarked by CEB Global (Global Corporate Leadership Council) and resulted in an increase of productivity of an average of 26% in the teams of managers who undertook the program².

Using applied Neuroscience and extremely practical communication tools, this popular Giving and Receiving Feedback Leadership Development program will transform your team’s communication and leadership practices.

Applicable to day-to-day, 360° communication, as well as more formal performance development and performance management conversations, it will empower, enable, motivate and promote understanding at all levels.

This program covers practical techniques to use in day-to-day communication as well as formal feedback and difficult conversations. The program is proven to improve productivity, performance and work satisfaction².

We take a holistic, 360° view that all parties – givers and receivers – are responsible in the process of giving and receiving feedback. It’s just as important for leaders to listen and accept feedback, as it is how they give feedback to the people who work with them.

The Giving and Receiving Feedback program has been customised to leaders at all levels, from new managers to top level executives. We’ve also had outstanding results when we’ve delivered tailored versions to non-management people in organisations.

It’s proven to be applicable to managing up, down, and across the organisation as well as outside the organisation to customers and service providers, and also in people’s personal lives.

If you want to develop a culture of mutual respect and understanding through continuous constructive feedback and communication across all levels of your organisation, both on a day-to-day basis as well as in performance appraisals, then this is the program for you, your managers, and your employees. Tell us what you need…you come, we will build it!

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Giving and Receiving Feedback

"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"

NSW FACS Western Sydney

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