02 Giving and Receiving Feedback
This Giving & Receiving Feedback and Difficult Conversations training program was independently internationally benchmarked by CEB/ Gartner and resulted in an increase of productivity of an average of 26% in the teams of 351 managers who undertook the program. This was feedback from those manager 9-12 months after they had completed the Giving & Receiving Feedback and Difficult Conversations program.
Using applied Neuroscience and extremely practical communication tools, this popular Giving and Receiving Feedback Leadership Development program will transform your team’s communication and leadership practices.
Covering practical techniques to us in day-to-day, 360° communication as well as more formal feedback and difficult conversations, performance development and performance management conversations, it will empower, enable, motivate and promote understanding at all levels. The program is proven to improve productivity, performance and work satisfaction².
We take a holistic, 360° view that all parties – givers and receivers – are responsible in the process of giving and receiving feedback. It’s just as important for leaders to listen and accept feedback, as it is how they give feedback to the people who work with them.
The Giving and Receiving Feedback and Difficult Conversations training program is customised to leaders at all levels, from new managers to top level executives. We’ve also had outstanding results when we’ve delivered tailored versions to non-management teams in organisations.
It’s proven to be applicable to managing up, down, and across the organisation as well as outside the organisation to customers and service providers, and also in people’s personal lives.
If you want to develop a culture of mutual respect and understanding through continuous constructive feedback and communication across all levels of your organisation, both on a day-to-day basis as well as in performance appraisals, then this is the program for you, your managers, and your employees. Tell us what you need…we will build it!