04 Neuroscience-based Emotional Intelligence
Our Emotional Intelligence programs are underpinned by practical neuroscience, which not only gives people a compelling ‘why’, but it also gives evidence-based strategies to improve ‘the how’. We combine the latest research with our deep experience to bring you Emotional Intelligence programs that get results in the real-world workplace (and outside!).
Can Emotional Intelligence be learned? Yes – if people want to learn it, of course. We’ve transformed the Emotional Intelligence of leaders at all levels, from C-suite/ Executive Directors and senior Executives through Middle Managers to new and aspiring leaders, as well as frontline staff; teams and individuals.
Our customisable programs include group training; Emotional Intelligence 360° and individual assessments; group, peer and individual coaching programs. One-on-one Executive Coaching combined with our EQ 360° assessment tool is what we most often recommended for senior leaders.
Our unique Emotional Intelligence for Executive Teams program is very popular – it usually consists of:
- Group induction
- ECR360 Emotional Intelligence assessment for each individual (initial assessment and at the end of the program)
- Coach/Coachee Matching using our unique, pioneering Coach/Coachee Matching Matrix™
- 12 hours of Executive Coaching for each leader
- 3 x ½-day Team workshops (beginning, middle, end)
- Optional ½-day gamified smart-phone-app-based team development program
Everything is customised to your needs. And of course additional, highly specialist elements can be added. Tell us what you need…we’ll build it!
Emotional Intelligence is the single most critical leadership capability. A lack of emotional intelligence in leaders can very rapidly erode psychological safety andlead to increased psycho-social hazards in the workplce.
There are many essential leadership behaviours that underpin great Emotional Intelligence. The most effective and respected leaders in this ultra-competitive world have high levels of Emotional Intelligence: it’s a must for today’s successful leaders. A lack of EQ can quickly curtail a promising career, create disengagement, increase staff turnover and reduce productivity.
Interestingly, recent research shows Emotional Intelligence peaks around Middle Management then drops sharply in Executive level leadership, hitting a low with C-Suite/ Executive Director/ Deputy Secretary level leaders.
There is ample research indicating a robust correlation between high levels of Emotional Intelligence and improved performance, engagement, and productivity. Your staff are your business. Take the people away and all you have is an empty office with a sign on the door/window. Leaders with low/declining emotional intelligence quickly create disengaged underperformers who either leave, or worse – stay.
Our neuroscience-based Emotional Intelligence programs are carefully designed to change on-the-ground behaviours in the workplace (and out of it!) to boost performance and fuel productivity as a result. And make for happier staff and leaders, in and out of the workplace.
Not only does Emotional Intelligence impact on your staff, it also impacts on your clients. Emotional Intelligence is critical to anyone in a client/customer service environment.
Our take on Emotional Intelligence is that it’s a completely holistic, 360-degree perspective. Whether you are a leader, peer, or a staff member, in an internal or external client-facing role, building Emotional Intelligence improves the practical ways people interact to create better teamwork, and respectful, harmonious, happier, more engaging and psychologically safe relationships with staff, colleagues, management and clients alike. And hence boost productivity and fuel performance.