Blog Archives

Tag: Difficult People

Coaching Culture Leadership

This is a pioneering, practical, neuroscience-based, highly interactive 1-day Coaching Conversations training program to develop Coaching Conversations skills for leaders. The main objectives of the

Team Building Event – Social Scavenger

A team building day (or 1/2 day), using our innovative Social Scavenger Smart-phone based app, engages the team as they complete a series of short,

Effective Recruitment and Behavioural Interview Skills

Effective Recruitment and Behavioural Interview Skills is a program designed to help employers get in control of their workforce by developing a knowledge base of

Hot Links To Learning – Managing Up

Managing Up is a crucial skill, but one of the hardest things to do. How well you do it can undoubtedly make or break your

Complimentary – Round Table Discussion Managing Up PRIVATE Sector – 16 February 2017

Our popular Round Table Discussion series continues into 2017! In the first discussion of this year, we’ll explore thinking and ideas around Managing Up, i.e.

Complimentary – Round Table Discussion Managing Up PUBLIC Sector – 14 FEBRUARY 2017

Our popular Round Table Discussion series continues into 2017! In the first discussion of this year, we’ll explore thinking and ideas around Managing Up, i.e.

Practical Tips To Deal With Difficult People, Lessen Conflict and Reduce complaints

Wherever you go you’re at some stage going to come across conflict and have to deal with difficult people, whether you’re in a customer facing