A valuable leadership lesson: would you make the same mistake we did?
Just over ***cough*** 20 years ago (is it really that long ago?) I qualified as an instructor with the International Association for Handicapped Divers. It was one of the most …
WINNER: Best Training and Development Program
We are extremely proud to announce that at the black-tie Defence Connect gala dinner on 15th May, Southern Cross Coaching & Development was awarded as: WINNER of the Best Training …
OMG! A monumental mistake!
Due to a monumental c*ck-up, my company, Southern Cross Coaching & Development, missed out on what was potentially a $2.5million tender contract. To say I was not happy would be …
NOT what I expected on day 1 of my new job!
It was my first day on the job, and my boss, Victor, wanted to see me in his office. What happened was definitely NOT what I expected! It was Boxing …
What are you doing with your career?
In a former career, I spent nearly 2 ½ years of my life living on tropical desert islands, in Borneo and the Philippines. I started off as a dive instructor …
Defence and National Security Workforce Awards 2025
Southern Cross Coaching & Development are proud to announce we’ve been named as a finalist in the Defence & National Security Workforce Awards for Best Training and Development Program🎉🍾🥂 The …
Unlock your TEAM’s Emotional Intelligence!
The Emotional Capital Team Report Leveraging decades of peer-reviewed research to enhance team performance, the Emotional Capital Team Report (ECR Teams) offers a comprehensive analysis of your team’s Emotional Intelligence …
What does a Mach 2 fighter jet have to do with feedback?
What does a Mach 2 fighter jet have to do with feedback? When I was an officer in the British RAF many years ago, I was primarily a Fighter Controller …
Should you use the Feedback Sandwich?
Should you use the Feedback Sandwich? Well, the short answer is NO! Nein. Niet. Nej. Nei. Ei. Tidak. Không. Nie. Nee. Não. Nahin. Hindi. Aniyo. And no in all the …
Do you want better feedback conversations?
The photo☝️ is of the side of the box in which our office gets our [biodegradable!] coffee pods delivered. I love their sense of humour! The picture sums it up …
